Legal

Privacy Policy

Last Updated: 15/01/2025

Introduction

Renaissance Studio SAS, operating as Rowads ("we," "our," or "us"), is committed to protecting privacy to all visitors to the site ("Visitor" or "you") and our customers (“Advertiser”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rowads.app or become customers of our services.

Information We Collect

We may collect information from you when you use our services, including:

  • a) Personal Information: Name, email address, phone number, billing information.
  • b) Account Information: Login credentials, preferences, settings.
  • c) Advertising Data: Ad spend, performance metrics, creative assets.
  • d) Usage Data: IP address, browser type, pages visited, time spent on pages.
  • e) Communication Data: Emails, chat messages, support tickets.

How We Use Your Information

We may use your information for purposes including:

  • a) Providing and improving our services
  • b) Processing payments
  • c) Communicating with you about our services
  • d) Analyzing usage of our platform
  • e) Complying with legal obligations

Data Sharing and Disclosures

We may share your information with:

  • a) Third-party service providers (e.g., payment processors, hosting providers)
  • b) Advertising platforms (e.g., Meta Ad Manager) as necessary for our services
  • c) Legal authorities when required by law

We do not sell your personal information.

Cookies and Analytics

We use Google Analytics, a web analytics service provided by Google Ireland Limited, to understand how visitors use our website (for example, which pages are viewed and how visitors arrive). For this purpose Google Analytics sets cookies and processes data such as your IP address (which we configure to be anonymized) and browsing activity.

These analytics cookies are not strictly necessary and are only set after you give your consent via the cookie banner shown on your first visit. If you decline, no analytics cookies are set and no data is sent to Google. You can change your choice at any time:

For more information, see Google's Privacy Policy and Google Analytics Opt-out Browser Add-on.

Data Retention

We retain your personal data and advertising data for as long as necessary to fulfill the obligations outlined in this Privacy Policy, or as required by legitimate business purposes or applicable laws and regulations.

Please note that we cannot delete data that you have shared with third-party services (such as Meta Ad Manager) through our platform. You will need to contact these third parties directly to request deletion of this data.

To request deletion of your data, please contact us at privacy@rowads.com. We will respond to your request and delete or anonymize your personal data within 30 days, unless:

  • a) We are required to retain it to comply with applicable laws
  • b) We need to retain it for our legitimate business interests, such as fraud prevention and enhancing users' safety and security

Your Rights

Depending on your location, you may have rights to:

  • a) Access your personal information
  • b) Correct inaccurate information
  • c) Delete your information
  • d) Object to or restrict processing of your information
  • e) Data portability

To exercise these rights, please contact us at privacy@rowads.com.

Data Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to children under 16. If you learn that a child has provided us with personal information without parental consent, please contact us.

Consent

By using our services, you consent to our Privacy Policy and agree to its terms.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at privacy@rowads.com.